How can I track my order?
Once your order ships, you’ll receive a tracking link via email. If you didn’t receive it, check your spam folder or contact us.
When will my order be processed?
We process orders within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is on the way.
How long does shipping take?
Shipping times vary based on your location:
- USA/Canada: 7–14 business days
- UK/EU: 7–14 business days
- Rest of the World: 10–20 business days
Note: These are estimates. Delays may occur during holidays or due to customs.
How does pre-order work?
When you place a pre-order, your item will be shipped within 7–21 days, depending on the product. The estimated shipping timeframe will be clearly mentioned on the product page, so you’ll know what to expect before you order.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Google Pay, and Shopify Pay.
Can I use multiple promo codes?
Only one discount or promo code can be applied per order.
Do you offer gift cards
Yes! Digital gift cards are available and delivered instantly via email. Great for birthdays, holidays, or last-minute gifting.
What is your return policy?
We only accept returns on "unopened and unused" items within 14 days of delivery. Please contact us to start the return process.
How do i return an item?
Please contact us to initiate the return process. We will provide you with further instructions.